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 All order place before 10 AM (PST) will be Ship: NEXT WORKING DAY otherwise the following working day.

Shipping & Returns

Returns Policy

You may return most new, unopened items within 90 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper. In many cases, you may receive the refund sooner. This period includes:

  • 5 to 10 business days for us to receive your return from the shipper
  • 3 to 5 business days for us to process your return
  • 5 to 10 business days for your bank to process the refund

If you need to return an item, simply log in to your account, view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We'll notify you via email once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. However, please note that some products may have restrictions and cannot be shipped to international destinations.

When placing an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Depending on the shipping provider, shipping date estimates will be available during checkout.

Note:

The shipping rates for many items are weight-based. The weight is listed on the item's detail page, and the total weight will be rounded up to the next full pound as per the shipping company's policies.

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